
Your privacy matters to us.
Decorative Concrete School (“DCS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, online courses, services, and mobile application (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
1. CONTACT INFORMATION
Depending on how you use our Services, we may collect information such as:
Name
Email address
Phone number
Billing and payment information
Account login information
Course enrollment and purchase information
Information you provide when contacting us
Information submitted through contact or registration forms
Information related to your use of our website, courses, and mobile application
We may also automatically collect certain technical information, such as your IP address, browser type, device type, operating system, and information about how you interact with our Services.
2. How We Use Your Information
We may use the information we collect to:
Create and manage your account
Provide access to courses and educational content
Process purchases and payments
Provide customer and technical support
Respond to inquiries and requests
Send important account, course, or service-related communications
Improve our website, courses, application, and services
Maintain the security and functionality of our Services
Detect and prevent fraud, abuse, or unauthorized activity
Comply with applicable legal requirements
3. Payments
Payments may be processed through third-party payment providers. We do not necessarily store your complete payment card information on our own systems.
Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Cookies and Analytics
Our website and services may use cookies and similar technologies to improve functionality, understand how visitors use our website, remember preferences, and analyze website performance.
Third-party analytics or service providers may also collect information about website usage.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
5. Information Sharing
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business and provide the Services. These may include providers responsible for:
Website and hosting services
Course delivery
Payment processing
Email communications
Customer support
Analytics
Application and technology services
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of DCS, our users, or others.
6. Mobile Application
If you use the Decorative Concrete School mobile application, we may collect information necessary to provide account access, course content, application functionality, and customer support.
The application may also process certain technical information associated with your device and use of the application.
We do not use your device information for purposes unrelated to providing, securing, or improving the Services unless otherwise disclosed or required by law.
7. Communications
We may contact you by email or other provided contact methods regarding your account, purchases, courses, customer support requests, or important changes to our Services.
Where applicable, you may unsubscribe from promotional communications by following the unsubscribe instructions included in those communications.
You may still receive essential service-related communications
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
10. Third-Party Services
Our Services may contain links to or integrate with third-party websites, applications, payment providers, or other services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party service you use.
11. Children's Privacy
Our Services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Decorative Concrete School
Email: [email protected]
Phone: +1 434-851-3510
